Shipping Policy

Thank you for choosing Swift Songket. Please review our shipping and return policies carefully before placing an order.

Shipping Days

We ship orders Monday through Friday, excluding: Saturday and Sunday.


Order Cut-Off Time

Orders placed after 10:00 AM (MYT) will be processed and shipped on the next working day.

Shipping Confirmation

Once your parcel has been shipped, you will receive an email notification with your tracking number. If you do not receive your order within 3 working days, please reach out to us at swifinternationalmy@gmail.com or 0174069403.


Domestic Delivery Information

Orders are shipped using JNT, Flash Express, DHL eCommerce and Pos Laju. Processing and delivery times may vary based on order volume and destination.

Shipping Timelines

  • Klang Valley: 2–3 business days

  • Peninsular Malaysia: 4–5 business days

  • East Malaysia (Sabah, Sarawak & Labuan): 1–2 weeks

Note: These delivery times are estimates and depend on the courier service. Delays may occur during sales, promotions, or peak periods.

Self pick-up at shop is currently not available.


Domestic Shipping Rates

West Malaysia

  • RM8 for items up to 0.5 kg

  • RM10 for items up to 2.0 kg

Sabah, Sarawak & Labuan

  • RM13.50 for items up to 0.5 kg

Shipping fees will be calculated automatically at checkout based on your parcel's weight.